N13 Data Protection & Privacy Policy
N13 is dedicated to protecting user privacy with transparent, secure data management practices compliant with Malaysian law.
Information Collected
We collect personal information such as name, email address, phone number, and account details for registration and customer service purposes.
Additionally, device and browser information is collected automatically to enhance user experience and security.
Transaction data including deposits and withdrawals are also stored for record-keeping and audit purposes, all in Malaysian Ringgit (MYR).
We use cookies and tracking technologies for site usage analysis and content customization.
Purpose of Information Use
The information collected is used to manage user accounts, process financial transactions, and provide effective customer support.
We also use data to improve services, run relevant promotions, and comply with applicable regulatory requirements.
Cookies & Tracking
N13 uses cookies to save user preferences and track site interactions, enabling a smoother, more personalized experience.
Users can control cookie usage through their browser settings, but disabling cookies may affect certain features.
Data Storage & Security
Data security is our top priority. n13 protects personal data with encryption, firewalls, and the latest security protocols.
Data is retained only as long as necessary for legal and operational purposes and securely deleted thereafter.
Information Sharing with Third Parties
Information is shared only with trusted third parties for payment processing, auditing, or compliance purposes, under strict controls and with user consent when required.
We do not sell or rent personal information to any external parties without permission.
User Rights & Contact Information
Users have the right to access, correct, or delete their personal data by contacting our customer support via [email protected].
For any privacy-related inquiries or complaints, we are committed to providing prompt responses and fair resolutions.